eLong Affiliates FAQs

About the Program:

1. What kinds of products can I sell on my web site by joining this program? 2. Who belongs to the primary customers this program targets? 3. What benefits can I get by becoming an eLong Affiliate?

Become an Affiliate:

1. How should I get started? 2. What are the basic requirements for a would-be affiliate? 3. My Web site is out of China, can I still join the program? 4. How much does it cost to be an affiliate? 5. How do you know whether a click-through purchase is from my Web site? 6. Can I participate in other affiliate programs besides yours?

Run Your Affiliate Program:

1. Where should find the links? 2. Where should I place the links on my Web site? 3. How often should I update the links? Is this obligatory? 4. Can I put your contents other than those you have provided on my site?

Monitor your sales:

1. How often could I check my reports? 2. How often will the reports be updated?

Customer Support:

1. Do I have to reply the questions, enquiries and complaints all by myself? 2. There are so many affiliates in this program, and I am just wondering that how could you tell apart the customers from different affiliates?