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Contact Information

Contact IR                 
eLong, Inc.
Investor Relations
ir@corp.elong.com
+86-10-6436-7570
Contact Us                
Reservation Hotlines:
In Mainland China: 400-810-1119
In other areas around the world: +86-10-58299309

Customer Service:
Please email to web@elong.net.
Beijing Shanghai Guangzhou Chengdu Shenzhen Wuhan Nanjing Hangzhou
Office
Address: Block B, Xingke Plaza, 10 Jiuxianqiao Middle Road, Chaoyang District, Beijing
>             (北京市朝阳区酒仙桥中路10号星科大厦B座2层)
Direction: 1. Go south (Jiuxianqiao direction)) from Dashanzi exit of airport expressway;
                  turn left at the first t-shaped crossing after passing the Star City Plaza, and then
                  go forward another 300m. eLong office is at the north of the road.
                  2. Go north along the Jiuxianqiao Road, turn right into the Jiuxianqiao Middle Road
                  when seeing the Macro Supermarket, and then go forward another 300m. eLong
                  office is at the north of the Jiuxianqiao Middle Road.
                  View Map
Service Hours: Mon-Sun 8am-8pm.
Tel: 010-58602288
Fax: 010-64315872
Airport Counter
Terminal 2
Address: Counter 6 (China Southern Airlines, Shenzhen Airlines, Eagle Airlines, Hainan Airlines,                  China Eastern Airlines), on the right side of Gate 12 in Terminal 2, Beijing Capital                   International Airport.
Tel.: 13801069232
Ticket Pick-up Hours: Mon-Sun 7am-9pm.

Terminal 3
Address: L Island(Air China, Shanghai Airlines, Sichuan Airlines, Shandong Airlines), on the left                  side of Gate 12, 4th Floor, Terminal 3, Beijing Capital International Airport
Tel.: 010-64556752
Ticket Pick-up Hours: Mon-Sun 7am-9pm.