艺龙旅行网
4006-171717
English
  • English
  • 简体版
  • 繁體版
eLong Rewards| Customer Support|
  • Home
  • Flights
  • China Hotels
  • Int'l Hotels
  • China Tours
  • Activities & Cars
My Account
  • Hotel Orders
  • Flight Orders
  • Reward Points
Sign Up
Sign in
  •  click to refurbish the picture Refresh
  • Forgot Password?
    Create A New Account

Flight Redemption Rules

1. Flight redemption request can ONLY be submitted through “eLong Rewards” Channel on eLong website, at least 24 hours before the departure time of the flight you select.

2. Points needed for one-way ticket

One way domestic ticket price (taxes and fees included) Points needed
≤¥500 50,000
≤¥1000 100,000
≤¥1500 150,000
≤¥2000 200,000
≤¥2500 250,000

E.g. A ticket with price of RMB900 (tax &fee included) will need points of 100,000 points.

3. You may redeem a flight only if you have coverable reward points. The reward points can NOT be used as partial payment. Currently, for flight redemption, ONLY China domestic flight can be redeemed, flights to and from Hong Kong, Macau and Taiwan not included.

4. For the redeemed ticket, ticket receipt can only be posted or self picked up at our offices.

5. Once the redemption is confirmed, the flight shall be non-changeable and non-refundable.

6. Booking of redeemed flight will NOT be awarded for points.

7. Please submit your redemption request 9:00- 18:00 (Beijing Time), during our rewards team’s working hour.

About Us | Contact Us | Press Releases | Investor Relations | Affiliate Program | Conditions of Use | Privacy Policy | Business License | Site Map

Hotel Bookings

Copyright © 1999-2012 eLong, Inc or its affiliates. All Rights Reserved

Partner sites: Expedia | Travel AU | Travel NZ | Hotels.com | Hotwire | Tripadvisor